Privacy policy
Sinner Heaven Privacy Policy
Effective Date: January 1, 2026
Sinner Heaven LLC (“Sinner Heaven,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from sinnerheaven.com (the “Site”) or otherwise interact with us.
1. Information We Collect
When you visit the Site, create an account, subscribe to our newsletter, or make a purchase, we may collect the following information:
• Personal Information: Name, billing address, shipping address, email address, phone number, and account credentials.
• Order Information: Products purchased, payment confirmation, shipping details, and order history.
• Payment Information: Payment details are processed securely by third‑party payment processors. We do not store full payment card numbers.
• Device Information: IP address, browser type, device identifiers, time zone, cookies, and usage data.
• Marketing Preferences: Email or SMS subscription status and communication preferences.
2. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Communicate with you about orders, accounts, and support inquiries
• Provide marketing communications (with your consent)
• Improve and optimize our Site and services
• Prevent fraud and ensure security
• Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties strictly for business purposes, including:
• Payment processors (e.g., Shopify Payments, PayPal, Shop Pay, Apple Pay, Google Pay, and manual payment providers)
• Shipping carriers (e.g., USPS, UPS, FedEx)
• Email and SMS communication providers
• Analytics and advertising partners (e.g., Google Analytics, Meta, TikTok, Google Ads)
• Service providers who assist in operating our business
These parties are authorized to use your information only as necessary to provide services to us.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and support marketing efforts. You may manage cookie preferences through your browser settings. Additional consent mechanisms may be implemented for users in certain regions.
5. Email and SMS Marketing
With your consent, we may send promotional emails or text messages. You may opt out at any time by using the unsubscribe link in emails or following SMS opt‑out instructions.
6. Accounts and Guest Checkout
Customers may check out as guests or create an account. Account creation allows access to order history and faster checkout. Guest customers’ information is collected solely to fulfill orders and provide support.
7. Age Restriction
Our Site is intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that such information has been collected, it will be deleted promptly.
8. International Customers
We currently operate in the United States and Canada and may expand operations to the European Union, Mexico, Australia, and New Zealand. Your information may be transferred and processed outside your country of residence, including the United States. We take appropriate safeguards to protect your data in accordance with applicable laws.
9. GDPR and International Rights
If you are located in the European Union or other jurisdictions with data protection laws, you may have the right to:
• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
To exercise these rights, contact us using the information below.
10. CCPA (California Residents)
California residents may have additional rights regarding their personal information, including the right to request disclosure or deletion of personal data. We do not sell personal information.
11. Data Retention and Security
We retain personal information only as long as necessary for legitimate business and legal purposes. We implement reasonable administrative, technical, and physical safeguards to protect your data.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions or requests regarding this Privacy Policy, please contact us:
Sinner Heaven LLC
Email: contact@sinnerheaven.com
Phone: +1 863 616‑3570